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RingCentral Online Features
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RingCentral Online Summary
Use this summary to highlight or compare RingCentral Online on your sites

Professional Business Plan Business Power Business Premium
Pricing $14.99/Mo.
(Monthly plan)
$9.99/Mo.
(Annual plan)
$29.99/Mo.
(Monthly plan)
$24.99/Mo.
(Annual plan)
$49.99/Mo.
(Monthly plan only)
$99.99/Mo.
(Monthly plan only)
Free Trial Period 7 Days
(Links for 30 days
available)
7 Days
(Links for 30 days
available)
7 Days
(Links for 30 days
available)
7 Days
(Links for 30 days
available)
Included Minutes 100 500 1000 2500
Additional Minutes 6.7 5.9 4.8 3.9
Extensions 5 10 20 100
Transfer Existing Number Free Free Free Free
Vanity Number $30 One-time fee $30 One-time fee $30 One-time fee $30 One-time fee
Message Storage 30 Days 30 Days 30 Days 30 Days
Customer Support 24/7 24/7 24/7 24/7
Hidden Fees None None None None
True 800 Number $15 One time fee Free Free Free
Local Number Free Free Free Free
Dial-by-Name Directory $4.99 Free Free Free
DigitalLine Phone Service $4.99 $4.99 $4.99 $4.99
Additional Dedicated
Fax number
$4.99 Free Free Free
Additional Extensions $2.99/mo. $2.99/mo. $2.99/mo. $2.99/mo.
Additional Voice/Fax Number $4.99/mo. $4.99/mo. $4.99/mo. $4.99/mo.
Fax on Demand $4.99/mo. $4.99/mo. $4.99/mo. $4.99/mo.

The following features all contribute to making RingCentral Online a comprehensive, powerful business tool for your customers.

Available numbers
Toll free numbers
Local numbers

Voicemail and fax
Voicemail
Fax
Professional recordings

Auto-receptionist and extensions
Auto-receptionist
Dial-by-name directory
Music & messages on-hold
Message alerts

Call management & answering rules
Call management
Call forwarding with FindMe / FollowMe
Time-of-day routing and answering rules
Call screening and blocking
Click-to-call out
RingMe (click-to-call from the Web)
Call logs

DigitalLine VoIP phone service & IP phones
DigitalLine VoIP phone service
IP phones

SoftPhone & calling card
Desktop call controller
Calling card

Outlook integration

Toll free numbers
Become more productive, professional and profitable with a toll free number from RingCentral. Choose between a regular toll free, such as an 866 or 877, a true 1-800 or a custom vanity number (e.g., 866-RCPHONE). Enjoy instant activation on signup.
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Local numbers
Add local numbers from multiple cities throughout the U.S. to give your business a local presence

Voicemail
Stay connected even when you can't take a call and receive your messages by email, phone or on your computer.

Fax
Send and receive faxes by email. Electronically sign and edit faxes, design custom cover pages. No more waiting around to see if a fax has been successfully sent.

Professional recordings
With professional voices delivering your Company Greeting, Introductory, Voicemail and Announcement greetings, you'll sound like a Fortune 500 company. Studio-produced on-hold messages will keep callers from hanging up and let you deliver high-quality marketing messages to your callers on hold.
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Auto-receptionist
"Welcome to My Company. Push 1 for Sales, 2 for Service, 3 for company directory..."
Sound like a Fortune 500 company with custom, professionally recorded interactive voice response (IVR) menus and greetings. The auto-receptionist finds you or your team anywhere based on extensions, departments, business hours and other routing criteria. With more than 100 extensions available, customers can ring your office, mobile or home phone numbers - the choice is yours.

Dial-by-name directory
Normally found in large company phone systems, a dial-by-name directory will give your company a professional edge.

The auto-attendant's computer-generated voice will read the names of employee and/or department extensions per your design. You can change the directory and the extensions announced in seconds whenever you want. The user-friendly controls make it a snap.
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Music & messages on-hold
Establish brand and project a professional image through music and messages played to callers while on hold. Choose from ready-made default recordings and music, record from your own computer or phone or upload professionally recorded greetings.

Message alerts
Never miss an important message or fax again. A RingCentral message alert automatically sends a text message to your cell phone or PDA alerting you to new faxes and voicemail.

Call management
Incoming calls are critical to the success of business; you just can't afford to be out of reach, have calls gone unanswered, dropped or directed to the wrong person. RingCentral call management gives you control over incoming calls, automatically answering and routing calls based on the criteria that you define.
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Call forwarding with FindMe / FollowMe
Never miss another call. Calls can be directed to mobile, home or office phones, remote employees or offices around the country. Set up call routing options for each extension based on time of day and incoming number or area code.
  • FindMe sends calls to several preset phone numbers simultaneously or in sequence.
  • FollowMe is a special priority routing to a single number (overriding the FindMe call divert setup). This can be extremely useful if you need to temporarily divert all calls to a nearby landline number when your mobile phone has no service.
Time-of-day routing and answering rules
Conveniently change how you'd like to be reached, at any time and from any location. Direct callers to voicemail, extensions and alternate phone numbers based on date and time, date range and callers' phone number as well as the number they dial.

Call screening and blocking
Caller ID provides the caller's phone number, in addition to their name. Select if you want to accept the call, reject it or send the caller straight to voicemail. You can even define a list of allowed numbers, and limit calls to only those you want to receive.
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Click-to-call out
Highlight a number on a Web page or application and return calls instantly; we connect the party to your phone with just one click.

RingMe (Click-to-call from the Web)
A RingMe button or text code embedded in a Web site, email signature, online ads or any online document makes it as easy as clicking a link for anyone to reach you for free. When customers click, they are immediately connected by phone to your business. You can also create answering rules to route the calls to employees, departments or voicemail boxes.

Call logs
See who called and when. RingCentral offers extensive call-logging capabilities to help small businesses manage their communications. Detailed reporting can even display call logs by date range, type of call, inbound/outbound, as well as filtered by contact, extension or phone number.
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DigitalLine VoIP phone service
Instantly add a new phone line anywhere you have a high-speed Internet connection. Place and receive calls anywhere in the U.S. and Canada for one low rate. DigitalLine service works with any existing analog phone, IP phones or PC.

IP phones
IP phones have the convenience and user-friendliness people expect from a full-featured business phone, while taking full advantage of unified voice and data networks.

Desktop Call Controller
Manage phone calls from your PC. Screen and route calls as they come in, record calls, pick up calls while callers are leaving voicemails - you can even create customized text-to-voice messages delivered by the auto-receptionist. The Call Controller also enables direct faxing and click-to-call from within Microsoft® Outlook® and all Microsoft Office® applications as well as Microsoft Internet Explorer®.

Calling card
Use your RingCentral phone number like a calling card and place calls from any phone for one low price.

Microsoft Outlook integration
RingCentral is completely integrated with Microsoft Office and Microsoft Outlook. Place calls directly from Outlook with RingOut click-to-call dialing, receive faxes in Outlook inbox and use fax numbers stored in Outlook contacts while sending a fax. Fax directly from applications such as Microsoft Word, Excel and PowerPoint.
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